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Tenants Guide to Renting

Here at Clear Properties we pride ourselves in providing a professional & friendly service to all our tenants. Please find below a tenants’ guide to renting a property.

Searching for a Rental Property

After discussing your requirements, we will be happy to show you round any suitable properties that we have.

Finding the Property

Once you have found a property that you would like to rent, the minimum rental period will be 6 months and the rent is usually payable per calendar month in advance.

You will be required to complete a reference form and pay a fee to cover the referencing process and setting up a tenancy. References will be taken on all tenants over the age of 18. We use a credit reference agency and they will need certain personal and employment details.  Should you withdraw from the transaction after this point, or your references are not acceptable, your referencing fee will not be refunded.

Once References have been finalised

When satisfactory references have been obtained, we will prepare a Short Assured Tenancy Agreement between the Landlord (or his agent) and Tenant. This must be signed by both parties prior to the commencement of the tenancy.

Before You Move In

Before you can move into a property, you must pay one calendar month’s rent in advance and a security deposit equivalent to one and a quarter times the monthly rent. The deposit will be logged with The Deposit Protection Service (DPS) against any damage to the property (full details will appear in the Tenancy Agreement). The deposit will be returned after satisfactory completion of the check-out inventory at the end of the Tenancy, subject to the condition of the property and payment of all utility accounts.

Moving In

There will usually be a check-in inspection of the property before you move in to record the condition and contents of the property at commencement of the term. As a Tenant, you will be responsible for paying all utilities, i.e. Gas, Electricity & Water. In addition it is your responsibility to pay Council Tax, Telephone and TV License charges. Therefore, you must register with the relevant companies.

Rental Payments

Clear Properties are responsible for the management of the property and/or the collection of the rent. It is the tenant’s responsibility to ensure that a standing order is set up with our bank correctly, so your rental payments can be paid promptly. Late rental payments will incur a charge to cover additional administration costs involved with late payments.

Moving Out

There will be an end of tenancy check-out inventory inspection, when you move out, which records the condition and contents of the property at the end of the term. This will determine the amount of the deposit to be returned after vacation. It is the Tenants responsibility for cleaning the property at the end of the tenancy.


If you wish to renew your rental agreement just let us know a couple of months before the agreement is to come to an end and we will be happy to arrange a renewal for you, subject to the Landlord’s agreement.

Company Lets

For a tenancy where the rent is paid by a company, please note this will not be an Assured Shorthold Tenancy Agreement. As a result the Tenancy Agreement will need to be signed by an authorised company signatory (usually a Director).

Some of the Key Tenant Responsibilities

• To pay rent on time as agreed in the tenancy agreement
• To pay council tax and utility bills including water rates
• To pay all telecommunications and television fees including TV license, broadband, cable connections etc.
• To keep the property in good, clean condition.
• To report any maintenance issues to the Landlord or Clear Properties as soon as they arise to avoid further dilapidation
• To ensure that all windows & doors are locked when leaving the property.